Direct Care Assistance

The Role of Support Coordination in the NDIS

If you’re new to the NDIS, Support Coordination can be one of the most valuable services you receive. It helps you navigate the system, connect with providers, and build the skills to manage your plan independently over time.


What is Support Coordination?

Support Coordination is a service funded under Capacity Building Supports in your NDIS plan. It’s designed to:

  • Help you understand your plan and funding

  • Connect you with the right services and providers

  • Build your skills and confidence in managing your supports


Types of Support Coordination

  1. Support Connection
    Short-term assistance to link you with providers and services. Ideal if you just need help getting started.

  2. Support Coordination
    Ongoing support to manage multiple services, review progress, and adjust as your needs change.

  3. Specialist Support Coordination
    For people with complex needs or multiple challenges, requiring a higher level of expertise.


Benefits of Support Coordination

  • Reduces the stress of managing your own plan, especially if it’s your first time.

  • Ensures your services are aligned with your goals.

  • Helps you build relationships with trusted providers.

  • Supports you in becoming more independent and confident.


How to Access Support Coordination

If your plan includes Support Coordination funding, you can:

  • Choose your own provider from the NDIS portal or local recommendations.

  • Change coordinators if you feel the fit isn’t right.


Final Note: Support Coordination is not just about managing your plan today — it’s about empowering you for the future.